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On the road blog – St. Lois to Philadelphia – Stress

Stress in the workplace Working with companies all over the world, and travelling from one continent to the other I often witness unhappy people, and recently it seems there are more and more unhappy people walking around and walking into my classroom. So I was recently reading a number of surveys that analysed stress and …

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On the Road….. Hong Kong – The Changing World of Sales

Well another week another country and this time its Hong Kong, and a mix of Chinese, Korean, English and Finish sales people. The challenge for them is how to sell in a world that is competitive. This organisation make radiotherapy machines which quite frankly amaze me in terms of what they can do. The sales people …

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The Fascinating Truth About Decision Making

On average, a leader makes 2,000 decisions a day, 50-100 of which are strategic and any of which could impact on their career and your organisation.  In fact, poor decision making costs international business and the global economy around £50 billion per annum.  Decision-making is one of the few disciplines hardly ever taught anywhere, yet …

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Facilitating a “creative thinking session”

Just finished a two day “creative thinking session” with a mixed nationality group from an automotive company with offices in Germany, and a number of things made me think during this session. Firstly, how easily these days’ international delegates mix, even with a range of language skills from Czechoslovakian to Italian, German and English in …

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Transactional Analysis and The Language of Influence

“The unit of social intercourse is called a transaction.  If two or more people encounter each other… sooner or later one of them will speak, or give some other indication of acknowledging the presence of the others. This is called transactional stimulus.  Another person will then say or do something which is in some way related to the …

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How do you develop resilience?

Resilience is not something that is fixed at birth, through genes or even in childhood. Yes, these do have a powerful impact on us but resilience is something that can be developed throughout our lives and careers. Building on the research of Albert Bandura, we have highlighted there are 5 ways of developing resilience: 1. …

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