From Contributor to Confident Leader

Because knowledge is easy — so what? It’s what you do with it that counts.

Step In. Step Up. Lead with Impact.

At KOAP, we believe the transition into management should be an exciting evolution — not a trial by fire. Yet for many first-time managers, the move from individual contributor to people leader comes with uncertainty, imposter syndrome, and a lack of practical tools to navigate their new role. That’s where our New to Management programme comes in.

Designed for individuals stepping into leadership for the first time, this workshop is fast-paced, experiential, and rooted in the real world of business — not theory. It gives new managers the confidence to lead, the emotional intelligence to connect, and the clarity to act with intention.

Because at KOAP, we live by one motto:

“Knowledge is easy. So what? It’s what you do with it that’s important.”

This isn’t a classroom — it’s a launchpad.

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How We Do It: Practical, Energising, and Built for the Real World

We know what today’s new managers need — and what they don’t. They don’t need another model-heavy, jargon-filled seminar. They need skills they can use immediately. That’s why every element of this programme is built around doing.

Our delivery model focuses on four core principles:

  • 1. Make it Real

    Participants bring their live leadership challenges into the room — whether it’s managing a former peer, handling conflict, setting direction, or building trust. We explore these through live simulations, practice conversations, and reflective debriefs.
  • 2. Build it Together

    This isn’t a solo journey. Our sessions are collaborative, high-energy, and co-created with learners. We create a safe space for people to share experiences, challenge assumptions, and build practical wisdom from the room.
  • 3. Practice, Don’t Preach

    We believe behaviours are built through repetition and feedback — not theory. Our facilitators bring years of frontline leadership experience and guide participants through interactive scenarios, live feedback loops, and coaching moments that make learning stick.
  • 4. Take it Back

    We don't leave learning in the room. Every participant walks away with a personal playbook, a leadership compass, and concrete actions that can be applied in the workplace immediately — from team one-on-ones to performance conversations to shaping team culture.
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What Makes This Programme Different?

This is leadership training designed to accelerate transformation — not just check a box.

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  • Identity

    We focus on identity, not just skills. Participants learn to shift from “doer” to “enabler.”

  • Capabilities

    We train emotional intelligence and psychological safety as core leadership capabilities.

  • Challenge

    We challenge participants to lead with courage, humility, and clarity from day one.

  • Real

    And we ensure everything learned can be applied in real time — not months later.

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The Bottom Line

If you’re looking for a programme that truly prepares your people to lead — not just manage — and if you believe that leadership is about behaviour, emotional intelligence, and taking action, then this is the workshop for your organisation. At KOAP, we don’t just develop new managers. We help people become leaders that others want to follow.
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Ready to Transform?

Join us on the journey to transforming your organisation. Discover how KOAP can help your team thrive in today’s ever-changing world.

Insights

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    One of the challenges with the work that we do is that we often talk in terms of extremes. By this I mean we discuss, difficult leadership conversations, managing change and driving
    How do you develop resilience

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    Resilience is not something that is fixed at birth, through genes or even in childhood. Yes, these do have a powerful impact on us but resilience is something that can be developed
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    Transactional Analysis and The Language of Influence

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    Unlocking the Hidden Power of Breathing: Unleashing Your Inner Calm

    Breathing is an integral part of our existence, a reflex we rarely pay attention to. We take thousands of breaths each day, effortlessly inhaling and exhaling without giving it a second thought. However,

Insights

    Image

    Everyday leadership

    One of the challenges with the work that we do is that we often talk in terms of extremes. By this I mean we discuss, difficult leadership conversations, managing change and driving
    How do you develop resilience

    How do you develop resilience?

    Resilience is not something that is fixed at birth, through genes or even in childhood. Yes, these do have a powerful impact on us but resilience is something that can be developed
    Critical thinking or criticism thinking

    Critical Thinking or Criticism Thinking?

    Do you criticise decisions or ideas from your colleagues, or do you employ critical thinking techniques to test, or challenge ideas to establish a solid foundation of truth before making a judgement?
    Transactional analysis and the language of influence

    Transactional Analysis and The Language of Influence

    “The unit of social intercourse is called a transaction. If two or more people encounter each other… sooner or later one of them will speak, or give some other indication of acknowledging the
    Suong nguyen yjpcofxyq unsplash (1)

    Win-Win Negotiation: Finding Solutions That Work for Everyone

    Do you dread entering a negotiation? Do you worry that what you want will not match what the other person wants to give? Do you worry about having to “play hardball” and
    Unsplash community cf3liscwc q unsplash (1)

    Unlocking the Hidden Power of Breathing: Unleashing Your Inner Calm

    Breathing is an integral part of our existence, a reflex we rarely pay attention to. We take thousands of breaths each day, effortlessly inhaling and exhaling without giving it a second thought. However,

Our Coaches

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Steve Gore
KOAP Co-Director & Leadership Strategist
Stephen Gore is a globally respected leadership consultant and Co-Founder of KOAP. With over 40 years of
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David Levine
Leadership Consultant & Executive Coach, KOAP
David Levine is a highly respected leadership consultant and executive coach at KOAP, bringing over 30 years
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Ania Jakielaszek
Leadership Consultant & Inclusion Specialist, KOAP
Ania Jakielaszek is a seasoned leadership consultant and inclusion strategist at KOAP, bringing over a decade of
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Trevor Dias
Consultant & Performance Coach, KOAP
Trevor Dias is a highly experienced consultant and certified coach, bringing over two decades of commercial leadership,
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Mandy Schuster
Facilitator & Development Coach, KOAP
Mandy Schuster is a multilingual facilitator and development coach at KOAP, known for her dynamic approach to
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What People Say About Us

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“Steve Gore and the team at KOAP have been critical partners in the development and success of our people and our business.

They have worked with AstraZeneca since 2009 and with our Finance teams since 2018.  The team at KOAP have all the qualities you expect in a great partner including strategic thinking, innovation, integrity and commitment.  Working together with the client they create powerful programmes that explore concepts, supported by research, that are highly relevant to the challenges and opportunities facing today’s business leaders. 

Steve is a master facilitator whose strong connection with participants encourages them to think differently resulting in a unique learning experience that is both high quality AND high value.”

Geoff brockway alumni
Tporthodontics

“Koap has played an intrinsic role in the development of our senior leadership team, European sales team and customer service support personnel for well over 10 years. From interactive,  fun workshops to one to one coaching they not only facilitated our approach to operating effectively as individuals and as a team but also gave us the skills and direction to execute our company and personal goals. We look forward to many more years in this great partnership between TP Orthodontics Europe and Koap.”

“I was first introduced to Steve when in a previous role.  I was very confident to then introduce him to my current organisation, based on the capability and behavioural outcomes that were achieved – which has continued to be in evidence.  Steve and the KOAP team are responsive, flexible both in approach and content and are able to drive real change from the Executive to the front line teams.  This, combined with a genuine passion for customer service and innovation, means I know they will continue to make my role a whole lot easier! “

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“I would certainly recommend the services of KOAP, and especially Steve and James, if you’re looking for a trusted partner in your quest to unlock and elevate the full “people” potential of your team and/or organisation. I have been working with KOAP for four years, and I have never been let down. Each programme/training is built from the ground up, on the basis of your requirements, and is made real as it is always connected to your normative business life and operations. KOAP’s methodology makes, therefore, any learning they deliver actionable and relevant.”

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“Really helped me to learn, and to go out and apply what I learned in the real world.”

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“Helped me to become a better leader, but most important –  helped me to guide my team much better.”

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“I tell you that this is one of the best programs I’ve been a part of…”

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“I encourage every manager to participate in these valuable leadership programs.”

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Ready to Transform?

Join us on the journey to transforming your organisation. Discover how KOAP can help your team thrive in today’s ever-changing world.