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KOAP helps organizations and professionals master the human skills that drive success in today's workplace. Through expert coaching, tailored training, and our supportive learning community, we empower people to communicate with empathy and lead with purpose.
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Welcome to KOAP

(pronounced “cope”)

We help people KOAP with the world they live in — and turn that into better performance, stronger leadership, and healthier workplaces.

At KOAP, we believe that success starts with people who feel strong, clear, and connected. In a world that moves fast and asks more of us every day, resilience isn’t optional — it’s foundational. That’s why we exist: to help individuals and organisations develop the emotional agility, mental wellbeing, and human skills that drive performance and collaboration.

Whether it’s a sales team under pressure, a leadership group navigating change, or a global culture crying out for clarity, we help people build the mindset and behaviours to cope — and thrive.

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people trained since KOAP began
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of participants in our leadership programs move into new roles or senior positions within 12 months.
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of learners demonstrate long-term retention of key skills after participating in our immersive training sessions
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of managers trained through KOAP programs feel more equipped to foster inclusive and psychologically safe environments
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What We Offer

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Koap offer tailor-made development sessions for all levels within your organisation, targeted at creating a strong sense of psychological safety which increases performance, accountability, innovation, and creativeness. All our sessions are facilitated by subject matter experts in their fields of study, who have a passion for transferring knowledge into real-world action in the workplace.
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Interpersonal and Communication Skills

Effective communication isn't just a soft skill-it's your strategic advantage in today's complex business environment. Our Interpersonal and Communication Skills programs equip your people to influence without authority, build trust across boundaries, and transform challenging conversations into opportunities for alignment.
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Leader Development

Transforming potential into purpose-driven leadership. Our bespoke leadership programs blend neuroscience, psychology, and practical application to create leaders who inspire trust, drive performance, and navigate complexity with confidence.
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Personal Development and Self-Management

Because how you lead yourself is how you lead everything else. Our programs strengthen resilience, focus, and wellbeing-helping your people perform consistently at their best in today's high-pressure environment.
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Sales Development

Transform your sales approach from transactional to strategic. Our sales development programs equip your teams with the mindset, methodology, and emotional intelligence to create value, not just close deals.

What We Do

We work globally with organisations that understand that performance and wellbeing are not trade-offs — they’re allies.

We blend neuroscience, psychology, systems thinking, and lived experience to create programmes that engage hearts and minds. From immersive workshops to strategic advisory, coaching, and tailored learning journeys, everything we do is built to stick — and built for humans.

Our work is bold, practical, and real-world. We don’t do fluff. We don’t do tick-boxes. We do human performance — at scale.

Over the past decade and a half, we have supported some of the world’s largest organisations through challenging and demanding times, and now we have brought together some of the industries brightest and most dynamic trainers, facilitators, and coaches to create a team to help organisations take on the economic climate of today.

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We Transform Teams

- by improving trust, collaboration and accountability across silos and cultures.

We Develop Leaders

- equipping them to inspire, connect, and lead with emotional intelligence and purpose.

We Shift Cultures

- embedding behaviours and values that support growth, inclusion, and resilience.

Latest Blog Insights

Learn and grow along with us as we share our experiences and insights on human growth and potential.
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For years, I operated under the delusion that more effort equals better results. Work harder,...
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Pain and I have been in a committed relationship for as long as I can...
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Malaysia
This blog builds on my previous two posts detailing my experiences as I left Mexico...
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As my time in Japan draws to a close, I find myself reflecting on the...
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As I boarded the plane from Guadalajara to Costa Rica, I carried a whirlwind of...
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Mobile

Hi, My Name is Steve,

Hi, my name is Steve, and I have a confession to make: I am addicted...
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Ready To Transform?

Join KOAP and unlock your potential. Transform your learning journey into a path of continuous growth, connection, and success.
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“Mindful Masculinity: Breaking Macho Myths and Embracing Emotions”

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Our Podcast Episodes

An informal look at the human condition, with people who are fascinated by psychology, neuroscience and all things curious about people
Podcasting since 2020 21 episodes
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March 12, 2024Season 3 Episode 2

“Mindful Masculinity: Breaking Macho Myths and Embracing Emotions”..

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February 20, 2024Season 3 Episode 2

Memories of Sylvia Gore “Womens Football Pioneer”..

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March 18, 2022Season 3 Episode 2

You would think we would know better by now… “you dumb ass…”!..

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What People Say About Us

Astrazeneca 1

“Steve Gore and the team at KOAP have been critical partners in the development and success of our people and our business.

They have worked with AstraZeneca since 2009 and with our Finance teams since 2018.  The team at KOAP have all the qualities you expect in a great partner including strategic thinking, innovation, integrity and commitment.  Working together with the client they create powerful programmes that explore concepts, supported by research, that are highly relevant to the challenges and opportunities facing today’s business leaders. 

Steve is a master facilitator whose strong connection with participants encourages them to think differently resulting in a unique learning experience that is both high quality AND high value.”

Geoff brockway alumni
Tporthodontics

“Koap has played an intrinsic role in the development of our senior leadership team, European sales team and customer service support personnel for well over 10 years. From interactive,  fun workshops to one to one coaching they not only facilitated our approach to operating effectively as individuals and as a team but also gave us the skills and direction to execute our company and personal goals. We look forward to many more years in this great partnership between TP Orthodontics Europe and Koap.”

“I was first introduced to Steve when in a previous role.  I was very confident to then introduce him to my current organisation, based on the capability and behavioural outcomes that were achieved – which has continued to be in evidence.  Steve and the KOAP team are responsive, flexible both in approach and content and are able to drive real change from the Executive to the front line teams.  This, combined with a genuine passion for customer service and innovation, means I know they will continue to make my role a whole lot easier! “

Elekta logo.wine

“I would certainly recommend the services of KOAP, and especially Steve and James, if you’re looking for a trusted partner in your quest to unlock and elevate the full “people” potential of your team and/or organisation. I have been working with KOAP for four years, and I have never been let down. Each programme/training is built from the ground up, on the basis of your requirements, and is made real as it is always connected to your normative business life and operations. KOAP’s methodology makes, therefore, any learning they deliver actionable and relevant.”

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Qiagen 1

“Really helped me to learn, and to go out and apply what I learned in the real world.”

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Qiagen 1

“Helped me to become a better leader, but most important –  helped me to guide my team much better.”

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Qiagen 1

“I encourage every manager to participate in these valuable leadership programs.”

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“I tell you that this is one of the best programs I’ve been a part of…”

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Our Case Studies

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Frequently Asked Questions

  • 01

    How does KOAP measure the impact of its development programs?

    We believe in measuring what matters – behavioral change that drives results. For organizations, we establish clear success metrics at the outset, tracking shifts in leadership capability, team performance, and organizational health. For individuals, our programs include reflection tools and practical applications that demonstrate progress. We measure success not by what happens in the workshop, but by what happens afterward in your daily work and life.

  • 02

    How long do KOAP’s development programs typically last?

    For organizations, our bespoke programs range from focused workshops to comprehensive development journeys spanning several months, depending on your objectives and needs. For individuals, our self-directed learning modules allow you to learn at your own pace, with content designed to deliver immediate value while building long-term capability. We focus on creating sustainable change, not just short-term fixes.

  • 03

    Who can benefit from working with KOAP?

    We work with organizations of all sizes across industries and with individuals at every stage of their professional journey. Whether you’re a senior executive leading through complexity, a new manager transitioning from contributor to leader, a sales professional looking to create more strategic customer value, or an individual seeking to strengthen your resilience and wellbeing – our evidence-based approaches are designed to meet you where you are.

  • 04

    How are KOAP’s programs delivered?

    Our bespoke corporate programs are delivered through immersive workshops, coaching sessions, and digital reinforcement. For individuals, we offer self-directed learning through our eLearning platform that provides flexible, engaging modules accessible anytime, anywhere. All our delivery methods emphasize experiential learning, reflection, and practical application that transfers directly to real-world challenges.

  • 05

    What makes KOAP’s approach to leadership development different?

    We blend neuroscience, psychology, and practical application to create programs that engage both hearts and minds. Our approach isn’t about theoretical models – it’s about creating real behavioral change that lasts. We don’t do off-the-shelf solutions; everything we design is tailored to your specific context and challenges, focusing on practical application that transforms how people think, feel, and perform in the real world.

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