Global Impact: A Case Study in Scale and Success

Categories:
  • Team Management
BAck to Case studies
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The Challenges

  • Fully modular programme

    A fully modular New to Management programme tailored to the company’s values, behaviours, and performance culture
  • Global delivery

    Delivery across Europe, APAC, and North America through localised facilitators trained in our KOAP approach
  • Core leadership tools

    Focus on emotional intelligence, psychological safety, and trust-building as core leadership tools
  • Hybrid delivery model

    A hybrid delivery model combining in-person workshops, virtual masterclasses, and real-world leadership labs
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Our Solution

The result?
  • Up-skilling at scale

    Over 400 new managers up-skilled within 12 months
  • Measurable improvements

    Measurable improvements in employee engagement, team performance, and peer feedback
  • Cultural shift

    A clear cultural shift where new managers started leading with confidence, empathy, and business alignment
  • Thriving leaders

    Leaders who didn’t just survive the step up — they thrived
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Contact Person

Steve Gore – Co-Founder, Facilitator, Leadership Architect

Steve Gore is the founder of KOAP and the designer of the New to Management programme. With over two decades of experience in global leadership development, Steve combines the rigour of neuroscience and positive psychology with practical, human-centred facilitation. He’s worked across sectors and continents — from high-growth startups to Fortune 500s — helping leaders turn insight into action and build cultures where people thrive.

Steve is known for his warm, energetic delivery style, his ability to unlock people’s potential, and his passion for making learning stick. Whether coaching senior executives or supporting first-time managers, his focus remains the same: creating behaviour change that lasts — and results that matter.

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Steve Gore
KOAP Co-Director & Leadership Strategist
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    “Steve Gore and the team at KOAP have been critical partners in the development and success of our people and our business.

    They have worked with AstraZeneca since 2009 and with our Finance teams since 2018.  The team at KOAP have all the qualities you expect in a great partner including strategic thinking, innovation, integrity and commitment.  Working together with the client they create powerful programmes that explore concepts, supported by research, that are highly relevant to the challenges and opportunities facing today’s business leaders. 

    Steve is a master facilitator whose strong connection with participants encourages them to think differently resulting in a unique learning experience that is both high quality AND high value.”

    Geoff brockway alumni
    Geoff Brockway
    Head of Learning & Development Global Finance, AstraZeneca

    How can we help?

    Our methodology of challenging individuals to think for themselves so they can develop business solutions will fit perfectly with the MCT ethos whereby individuals are encouraged to make their own decisions yet have doors opened to them to experiment with new ideas and seek out new opportunities for employment. Supported by our inroads into leadership, training, and development and, for the young entrepreneurs, advice on sales, sales negotiation, marketing and customer service, the plan is to find the best practical solutions to achieve excellent results for this group of vulnerable yet extremely ambitious young people.