Introduction
Welcome to KOAP. These Terms and Conditions govern your use of our website (koap.co.uk) and our learning platform (koap.learnworlds.com), as well as any services we provide.
By accessing our website or using our services, you agree to these terms. If you disagree with any part of these terms, please refrain from using our services.
Our Services
KOAP provides leadership development, interpersonal skills training, sales development, and personal growth services through:
- Bespoke corporate training programs
- Self-directed eLearning courses
- Coaching and facilitation
- Digital content and resources
Intellectual Property
All content provided by KOAP, including course materials, digital resources, methodologies, and frameworks, is protected by copyright and intellectual property laws. Our materials blend neuroscience, psychology, and practical application and remain our exclusive property.
You may not reproduce, distribute, or create derivative works without our explicit permission.
User Accounts
When registering for our learning platform, you agree to provide accurate information and maintain the security of your account credentials. You are responsible for all activity that occurs under your account.
Confidentiality
We respect the confidential nature of our corporate engagements. Information shared during training, coaching, or consulting sessions will be kept confidential in accordance with our Privacy Policy.
Payment and Cancellation
For corporate engagements, payment terms will be outlined in your specific proposal or contract. For self-directed learning, payment is required before access is granted to course materials.
Our cancellation policy for scheduled training or coaching sessions requires 48 hours’ notice. Corporate programs have specific cancellation terms outlined in your agreement.
Limitation of Liability
While we strive to provide evidence-based, practical development solutions, KOAP does not guarantee specific outcomes from our training or coaching services. Individual and organizational results may vary based on implementation and engagement.
Changes to Terms
We may update these Terms and Conditions periodically. Significant changes will be communicated through our website or via email to registered users.
Governing Law
These Terms and Conditions are governed by UK law.
Contact Us
If you have questions about these Terms and Conditions, please contact us at [email protected].
Last updated: May 8, 2025